Data Deletion Instructions

Sarama CRM Platform
Controller: Angad Manik, Rebgasse 53, 4058 Basel, Switzerland
Contact: impact@angad.swiss
Last updated: 1 September 2026

1. Delete data from a connected social or marketing account

If you connected a Facebook Page, Instagram account, LinkedIn profile or Company Page, TikTok account, YouTube channel, or a Google/Meta marketing account to Sarama and want the associated data removed:

  1. Log in at sarama.angad.swiss.
  2. Go to Content → Accounts (or Reports → Marketing for analytics/ads connections).
  3. Select the connected account and click Disconnect / Remove.

Only the original connector may disconnect an account. That action immediately deletes Sarama’s stored encrypted access token and connection row for the workspace, stops future retrieval and publishing through it, and removes connection-linked post and analytics records through database cascades. Any other member, including an organization owner, can remove only their own delegated non-approval capabilities; approval authority must be revoked by the connector, and the shared connection remains available to other permitted holders. Provider-side authorization is separate and must be revoked in the provider’s settings where Sarama cannot safely revoke it programmatically, including LinkedIn. Customer files or independently supplied content not linked to that connection remain available until the customer deletes them or requests full deletion under Section 2.

LinkedIn: Sarama’s local removal does not revoke the authorization held by LinkedIn; remove Sarama under LinkedIn’s Permitted services settings as described below. Stored Marketing Data is permanently deleted within 10 days or less after service to the relevant customer ends and the data is no longer required, or after a request by the customer or Account Manager. Data requested by LinkedIn is deleted by LinkedIn’s specified deadline, which may be sooner. All Member Data is deleted immediately if Sarama’s participation in or access under the LinkedIn Marketing API Program terminates. The normal GDPR response period of up to 30 days is separate and does not delay these operational duties.

You can additionally revoke Sarama’s access on the provider side at any time:

2. Delete your entire Sarama account and all data

  1. Send an email to impact@angad.swiss with the subject “Account deletion request” from the email address registered with your account.
  2. We verify the request and delete the account, the organization’s data (where you are the owner), all stored credentials/tokens, files, and analytics within 30 days. LinkedIn Stored Marketing Data is deleted within 10 days or less after a customer/Account Manager request or customer-service cessation; LinkedIn-requested data and Member Data follow the shorter deadlines described above.
  3. You receive a written confirmation once deletion is complete.

Exception: billing and transaction records that we are legally required to retain (10 years under Swiss commercial law, Art. 958f OR) are kept in a restricted archive and deleted after the statutory period.

3. If your data is stored by one of our customers

Sarama is a CRM platform. If a company stores your contact data in their Sarama workspace, that company is the data controller. Please direct your deletion request to that company; we assist them as processor. If you do not know which company stores your data, contact us at impact@angad.swiss and we will help route your request.

4. Questions

Details on what we store and why are in our Privacy Policy. For anything else: impact@angad.swiss. We answer data subject requests within 30 days; this GDPR response period does not extend LinkedIn’s ten-day-or-less customer/Account Manager deadline, a shorter deadline specified by LinkedIn, or immediate Member Data deletion when Marketing API Program participation or access terminates.