Comparison

Sarama vs Close

Close charges $109/seat for 3 pipelines and a dialer. Sarama gives you unlimited pipelines, AI digital employees, and a marketplace for CHF 25/seat.

Feature comparison

Feature Sarama Close
Price (entry) CHF 25/seat/mo $29/seat (Startup, 1 pipeline)
Price (full features) CHF 25/seat/mo $109/seat (Professional)
AI digital employees Yes, built-in No
Agent marketplace Yes (80/20 creator split) No
AI model choice OpenAI, Anthropic, Google, local N/A
Built-in calling No (use any VoIP) Yes (built-in dialer)
Email sequences Included + AI-written Included
Booking CHF 3/seat standalone Not built-in
Pipelines Unlimited, all plans 1 (Startup), 3 (Pro)
Data location Zurich, Switzerland US
GDPR + nDSG Full compliance GDPR yes, nDSG no

Prices as of March 2026. Close prices reflect annual billing.

The Close pricing problem

Close Startup is $29/seat/month — similar to Sarama. But Startup gives you 1 pipeline, basic email sequences, and a dialer. Most growing teams hit the limit fast and upgrade to Professional at $109/seat for 3 pipelines, power dialer, and custom activities. Enterprise at $149/seat adds predictive dialing and custom objects.

A 5-person team on Close Professional: $545/month. The same team on Sarama: CHF 125/month. That is $420/month saved, and the Sarama team gets AI digital employees, an agent marketplace, and unlimited pipelines that Close does not offer at any price.

Close is expensive for what you get because you are paying for a built-in phone system. If you use the dialer heavily, that has value. If most of your sales happen through email and meetings, you are overpaying for a phone you barely use.

Why teams switch from Close

Close is a good product for inside sales teams that dial 50+ calls per day. The built-in phone, power dialer, and call recording are genuinely useful for high-volume calling. If that describes your team, Close deserves its reputation.

But sales has changed. Cold calling still works for some industries, but email outreach, content marketing, social selling, and AI-driven qualification now drive more pipeline. Teams that relied on the phone are shifting to multi-channel approaches, and Close has not kept up with that shift.

Sarama is built for the AI-first sales process. Leads come in through forms, email, or integrations. AI agents qualify them, research the company, write personalized outreach, and book meetings. The human rep shows up to calls prepared, with context, after AI has done the legwork. Close cannot do this because Close does not have AI agents.

Close also stores data in the US only. For European teams, that creates GDPR friction. Sarama stores everything in Zurich with full Swiss data protection compliance.

The marketplace Close does not have

Close has integrations with third-party tools. Connect Zapier, connect your email provider, connect your calendar. Standard fare.

Sarama has an agent marketplace. Browse AI digital employees purpose-built for specific sales tasks. An SDR agent that handles first-touch outreach. A meeting prep agent that researches prospects before calls. A pipeline velocity agent that identifies and unblocks stuck deals. These are not integrations — they are additional team members that cost a fraction of a human hire.

Build agents, publish them, keep 80% of revenue. Close cannot offer a marketplace of AI workers because Close has no AI workers to sell.

Frequently asked questions

Is Close better for cold calling teams?
Close has a strong built-in dialer with power dialing, call recording, and voicemail drops. If your entire sales process is phone-based, Close's calling features are best-in-class. However, if your process includes email outreach, lead qualification, meeting booking, and multi-channel campaigns, Sarama covers more ground with AI agents that handle those tasks autonomously.
Why is Close so expensive?
Close Startup is $29/seat for a single pipeline. That is comparable to Sarama. But one pipeline is barely usable for most teams. Professional at $109/seat gives you 3 pipelines, custom activities, and power dialer. Enterprise at $149/seat adds predictive dialer and custom objects. Sarama gives you unlimited pipelines, AI agents, and a full marketplace at CHF 25/seat.
Does Close have AI features?
Close has an AI email writer and call summary features. These are writing assistance tools, not autonomous agents. They help you draft emails faster. Sarama's AI digital employees write the email, send it, follow up if there is no reply, and book a meeting when the lead responds — without human involvement.
Can I keep Close for calling and use Sarama for everything else?
You could, but managing two CRMs creates data sync issues and duplicate work. Better to use Sarama as your CRM with AI agents handling email, qualification, and booking, and connect your preferred VoIP provider for calls.

Full AI CRM for the price of Close Startup

CHF 25/seat/month. Unlimited pipelines. AI digital employees. Data in Zurich.